If the payments are made by Credit
- To return your goods, you have 14 days from the receipt of your
order, provided that the goods are in the same condition as supplied, and in
their original packaging along with the original invoice according to the
relevant applicable conditions of Consumer Protection law.
- When the return process takes place, the communication shall occur
between the customer and the vendor, and FURNNMORE, doesn’t have any role in
this process as its an intermediary company between the customer
and the vendor.
- Received and installed products are non-refundable in any manner.
- After receiving the approval from the vendor, delivery and
installation fees will be deducted from the refunded amount.
- All payments shall be
refunded in the same methods of payments within 7 working days.
If the payments are made by the bank
funding services which are available through the application and the website
The purchased goods shall not be returned
in any way, neither the paid price can be claimed. However, it may be exchanged
with the same or different good subject to proving manufacturing defect or
If the goods were found to be defective or
damaged, the paid amount shall be credited to the customer account, after
deducting the delivery and the installation fees, to be used in other
transactions through the application or the website. price paid after deduction
of delivery and installation fees shall be credited to the account of the
customer for his use in other purchase of good through the application and
customer shall not be entitled to claim the amount due in cash. however, the
customer is only entitled to use the amount in the purchase of various goods.